Customer Service Administrator


    Key Appointments (UK) Ltd

    We have a fantastic career opportunity for a highly organised and confident individual to join an innovative business in North Leeds (LS18) as a Customer Service Administrator.This is the perfect opportunity for a motivated and personable individual to thrive, working within a challenging yet rewarding customer focused environment where there are opportunities to develop and progress.What’s on offer? Circa £25,000 per annum (dependent on experience) Monday-Friday / Full-time 25 days holiday + many more benefitsIn the role of Customer Service Administrator, you will liaise with both customers and suppliers to handle enquiries, order processing, returns and distribution. You will be responsible for ensuring orders are processed and dispatched in line with the business’s expectations and that all order irregularities are clearly communicated. Customer Service Administrator responsibilities: Generating of sales orders and order processing. Liaising with logistics and customers on delivery dates and order fulfilment schedules. Be a point of contact for incoming calls and emails, requests and enquiries. Producing reports and updates on customer orders. Internal communication with sales and purchasing teams to update on any stock issues.Experience: We are looking for someone with established administration skills who has excellent communication and is accustomed to supporting customers, ideally in a business-to-business environment. Your IT skills in Microsoft Office programmes including Excel will be to a good standard and you will be able to learn new systems with ease. A background in manufacturing or distribution would be useful but not essential.If you are looking for a customer focused role where you can progress and develop a career, this opportunity could be for you.Please apply with a well-presented and up to date CV. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processes by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments

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