Customs Compliance Coordinator


    DivalentineCalver Recruitment Ltd

    Our client who are a Large Global Logistics Provider have a new opportunity available for an experienced Customs Compliance Coordinator, based in Farnborough working within the special services division. The successful candidate will have previous air import and customs experience, excellent communication and IT skills and a steady employment history. Must be able to easily commute to Farnborough. Excellent salary package & benefits available together with great future career prospects.


    To complete billing and invoicing for operations departments and send across to the clients. To run a customs warehouse system and communicate with the clients regarding any discrepancies. To resolve client and supplier queries efficiently and to provide support to operations departments when required.


    • Excellent communication skills, both verbal & written
    • Ability to prioritize & multi task; willingness to delegate.
    • Ability to work independently as well as in a team setting.
    • Good knowledge of
    • General MS Office application
    • Proven analytical & problem solving


    • Previous experience in air freight imports
    • Good general understanding of logistics
    • Punctual
    • Attention to detail
    • Intuitive
    • Hardworking
    • Flexible with working overtime to complete deadlines
    • Able to meet strict deadlines and KPIs
    • Thorough understanding of global inbound operational procedures


    • Creating billing sheets for air and ocean freight files according to client tariffs
    • Monitoring and analysis of company/HMRC systems to ensure compliance and improve service
    • Monitoring and analysis of Company/HMRC Authorizations to ensure compliance and improve service
    • Monitoring and analysis of Company customers HMRC systems where required to ensure compliance and improve service
    • Daily upload into Ricardo for clients
    • Invoicing files out to clients as per the billing sheets
    • Checking of invoices and back-up in files
    • Sending of invoices and back-up to clients
    • Daily run through of cost reports to ensure we have been invoiced correctly
    • Obtaining supplier invoices and accruing in jobs
    • Resolving client queries effectively and efficiently
    • Operational Support for all transport modes
    • Data Entry
    • Customs entry compliance
    • Monitoring and reporting KPI’s
    • Resolving internal queries and adapting new processes
    • Completing FSD for Customs Warehouse clients
    • Run outstanding report of jobs left to be billed weekly
    • To complete month end reports for Customs Warehouse clients
    • Complete receipts into customs warehouse daily and raise discrepancies same
    • Complete removals from customs warehouse daily
    • Complete billing and invoicing within 7 days of shipment delivering
    • Complete cost report checking daily and raise discrepancies as necessary
    • Sending of invoices within 3 days of raising
    • Complete all month end billing by deadline each month
    • Solution Orientated
    • Continuous Improvement
    • Customer Focused
    • Fully compliant


    • Managers
    • Colleagues
    • Clients
    • Customs


    • Monday to Friday 9-5.30
    • 25 days hols + BH
    • Healthcare after 1 year
    • Excellent basic salary
    • Fantastic Career Opportunities