We are recruiting for a Group Leader to join our Field Service team. We are looking for a leader who can motivate and engage a group of up to 50 Field Service Engineers (based in UK & globally) in line with the business objective which is to provide world class Field Service Support for a global fleet of 2000 Small Gas Turbines.
What your responsibilities include:
Employee relations including; motivation, engagement, welfare, performance & time management, training & development.
Day-to-day operations; resource planning & utilization, field mobilisations and handling escalations as and when they arise.
Customer relations; work with internal and external customers including customer compliment and complaint recognition, analysis, resolution and lessons learnt.
Global responsibilities; foster relations with regional counterparts to oversee and uphold Field Service strategy (EHS, competency, utilization) globally.
Financial; manage budget in line with business strategy and drive ‘cost-out’ approach.
EHS; actively promote Siemens ‘Zero Harm’ policy and monitors tools related to safe working conditions to mitigate risk and ultimately prevent loss.
Field Service best practice & strategy; responsible for the development and implementation of Field Service standards within your team. Promote respect, honesty and integrity; adhering to all applicable laws, regulations and Siemens policies.
What you need to qualify for this job:
A degree in an Engineering related subject is ideal.
Experience in a large Engineering company and some technical knowledge
Experience in a leadership role is essential.
IT proficiency in MS Office, including Word, Excel, Powerpoint
Excellent communication skills
Some project management experience would be advantageous.
Experience working in multicultural environments and multi- location projects
It’s incredibly important that our people enjoy working here and therefore we take great pride in having a friendly, helpful, inclusive and engaging culture. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you. We offer 26 days holiday, up to 10% pension contribution match, an excellent company share scheme and employee discounts just to name a few.
If we all thought the same, we would never think of anything new. That’s why we recruit great minds from all walks of life. We recognise that building a diverse workforce is critical to the success of our business, therefore we encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working and innovation.
“Let’s make tomorrow different today” is our genuine commitment at Siemens Energy to all customers and employees on the way to a sustainable future.
Here at Siemens Energy, we drive innovation, develop new technologies, apply cutting-edge technologies that will set new standards in terms of efficiency, reliability, and sustainability.
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At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
