Front Office Manager


    PPHE Hotel Group

    Holmes Hotel, authenticity is at the heart of everything we do. 
    As the friendly face of the 118 bedroom Holmes Hotel, you will do more than just welcome our guests. As a Front Office Manager you can bring your passion and positive personality to work and be part of this vibrant team. We are looking for a Front Office Manager:

    ·        Who liaise with relevant Front of House teams to ensure guest satisfaction, colleague satisfaction, financial goals and responsible business targets are met, whilst ensuring the smooth running and robust strategic direction of the Front of House department.

    ·        Who will manage and develop their team through planning and execution of payroll and rotas, recruitment, induction, training, appraisals and performance management.

    ·        Who provide leadership through leading by example

    ·        Who clearly communicate both operational and strategic information, ongoing customer feedback and ensuring team members are trained and developed

    ·        Who empower the Front of House teams by providing an inspiring service culture through briefings, team meetings and coaching

    ·        Who have previous Front Office Manager or Assistant Front of House Manager experience in a hotel


    As a Front Office Manager you will receive:

    ·        30 Days of Holiday a year

    ·        Salary: Competitive plus great benefits

    ·        Discounted hotel staff rates

    ·        Free food on shift

    ·        Great Learning and development opportunities

    Renowned for creating memorable moments, Holmes Hotel caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. 

    Holmes. A home away from home for curious minds.