Groups, Meetings & Event Executive

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    PPHE Hotel Group

    As Group Meetings & Events Executive, you will thrive to deliver and exceed all targets, whilst motivating and leading your team to maximize revenue for the hotels and surpass our guest’s expectations. No days are ever the same at PPHE Hotel Group, as a brand ambassador you will have the opportunity to use your creativity and deliver fantastic guest experience. 

    What is included in your role as Group Meetings & Events Executive:

    • Completing tasks relevant but not limited to confirming an event (proposal, site inspection, contracting, negotiating of rates and terms and conditions), handling client requests with relevant teams to secure conversion and ensuring post event follow up to confirm repeat business; 
    • Responding to all enquiries in a timely manner and yielding the diary effectively for all mediums event enquiries;
    • Proactively respond to the various online enquiry portals such as Cvent, Venue Directory, and Salesforce Communities. Proactively chases all business to convert and upsells additional products at contract stage as well as any related reward programs; such as Radisson Rewards;
    • Engage with clients/agents in relation to their enquiries; i.e. using Upmail to send proposals, liaising with preferred suppliers eg: AV to join site inspections, consistently exhibiting appropriate service behaviour;
    • Demonstrate flexibility and adaptability when personalising client needs and the changing demand and priorities of the business; 
    • Create personalised proposals through for groups and events proposals,  tailored for individual clients with an eye for detail and responding efficiently to client and leadership feedback; 
    • Support your Line Manager to Lead and develop the Park Plaza blueprint culture with the team.
    • Identifying opportunities and improvements to ways of working whilst being solution focussed to operational needs of the hotel. 
     
    Benefits of working for us as a Group Meetings & Events Executive:
    • 25 Days of Holiday a year
    • A competitive salary
    • Discounted hotel staff rates
    • Great Learning and development opportunities
    • An extra day off, for your well-being 
    • Potential Travel allowance
     
    Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
     
    Apply now and join the best place to work in hospitality “The Caterer 2021”
     
    PPHE Hotel Group.  Create with us.

     

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