IT Support Assistant


    Recruit4staff (Wrexham) Ltd

    Recruit4staff are proud to be representing their client, a leading Manufacturing business in their search for an IT Support Assistant
    to work in their leading facility in Churchstoke. For the successful IT Support Assistant, our client is offering;

    • £25,000 – £28,000 per Year DOE
    • Monday to Friday 39 hours per week. (Part Time hours considered)
    • Permanent role
    • Company Pension
    • 28 days Holiday including Bank Holidays
    • Holiday buyback scheme

    The role of the IT Support Assistant;

    • Provide 1st level support for operational issues, and address the needs of the users
    • Install software as needed, ensuring systems are correctly licensed
    • Ensure systems are appropriately protected (anti-virus, firewalls, patching, etc.)
    • Support both physical and virtualised servers
    • Administer the LAN/WAN environment as directed
    • Configure and install printers
    • Provide support for PCs, laptops, company phones, mobiles and other associated hardware
    • Document processes, policies, standards and site designs as directed
    • Liaise with 3rd party support providers

    What our client is looking for in an IT Support Assistant;

    • Previous experience working in an IT-related role, desktop support, hardware installation, etc
    • Knowledge of computer networking (LAN/WAN)
    • Good understanding of computer systems, mobile devices, and other tech products
    • Office 365 / Intune / AD Administration
    • Excellent organisational, timekeeping, and communication skills
    • Excellent problem-solving skills
    • Hands-on experience with various switches & wireless technology – PREFERRED
    • Some knowledge of SAP B1 or similar – PREFERRED

    Similar Job titles:
    IT Support Technician, IT Support, IT Technician, Second Line Support, First Line Support, IT Assistant, Information Technology Assistant, Information Technology Support Technician

    Commutable From:

    Welshpool, Newtown, Shrewsbury, Oswestry, Montgomery, Bishops Castle

    For further information about this and other positions please apply now.

    This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who is operating as a recruitment agency, agent, agencies, employment agency or employment business.