Quality Improvement and Regulation Manager

    • Norwich
    • Salary: Package up to £55,000 per annum

    Barchester Healthcare

    With over 25 years’ experience, nearly 240 care homes, and six independent hospitals, Barchester is one of the UK’s foremost care providers. We currently have some of the best quality ratings of any large care home provider in the UK, but we’re not stopping there: our mission is to provide the best possible person-centred care to elderly and vulnerable people, so we’re growing and improving our services.
    We have some exciting opportunities across the UK for experienced Quality Improvement and Regulation Managers to join our national team. This critical role is vital to Barchester’s ethos; our Quality Improvement and Regulation Managers work tirelessly to ensure a consistently high standard of care is delivered to our residents and patients. In this varied role, you will look at all aspects of our homes and hospitals, identifying both areas for improvement and areas of excellence.  We are looking for someone who is absolutely passionate about driving quality improvement, focused on the detail, with strong coaching abilities, and exceptional communications skills.
    • Internal audit experience in the adult social care sector
    • Working knowledge of regulation and inspection frameworks
    • Passion for driving quality in a care home and mental health hospital services
    • Ability to work to tight deadlines whilst maintaining quality and attention to detail
    • Full UK driving licence and ability to travel as required
    • Conduct a busy schedule of Quality Improvement Reviews and support visits across a geographic region and at times elsewhere in the country
    • Provide corporate assurance that improvement actions are identified and subsequent action plans are put in place
    • Support General Managers and Hospital Directors to ensure service improvement is implemented and embedded in a sustainable manner
    • Provide advice, guidance, training, and support to our operational managers on a range of regulatory matters across all 4 regulatory jurisdictions
    • Support services to achieve and maintain Good or Outstanding ratings with CQC (or country specific equivalent)
    • Conduct support visits as appropriate to support, coach, and mentor Managers to deliver on their action plans
    • Respond to and review inspection reports and relevant policies
    • Keep up to date and knowledgeable on regulations in all 4 regulatory jurisdictions
    As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.