SE U.S. Customs Operations Manager


    SE CFO

    A Snapshot of Your Day

    The Siemens Energy (SE) Customs team supports SE businesses in all customs related matters, ensuring full compliance with applicable customs regulations and internal requirements in an optimal and efficient manner! The SE U.S. Customs Operations Manager supports the SE U.S. Customs Operations team with oversite, management and execution of all transactional operational import and export activities.

    This role reports to Head of Customs North America and will be based at the U.S. HQ location in Orlando, FL.

    How You’ll Make an Impact

    • Drive efficient and robust U.S. import & export custom clearance procedures.
    • Management of day-to-day import and export activity (e.g., review of customs documents, broker instructions).
    • Directly supervises, mentors, develops, and assists the SE U.S. customs operations team members in the day-to-day import and export activities.
    • Analyze and aggregate the causes of customs clearance issues and delays to drive improvement actions with our partners and staff.
    • Selection, instruction, and supervising customs broker activities. Ensure the designated customs broker maintains compliance and exercises reasonable care in filing SE U.S. customs declarations.
    • Implement U.S. customs broker compliance monitoring through metrics and broker scorecards.
    • Work with U.S. custom brokers, and internal and external customers on all matters pertaining to customs and import and export activities.
    • Completing continuous improvement to standardize processes and develop standard methodologies.
    • Support the development and implementation of SOPs and trainings for U.S. customs brokers and operations team.
    • Support with cross-functional projects related to trade transactions.
    • Management of the U.S. broker billing payment process.
    • Support implementation of regulatory customs requirements for all SE U.S. businesses and its affiliates.
    • Develop positive relationships with SE U.S. business areas, communicating with functions across the organization regarding all transactional operational import and export activities.
    • Drive financial optimization through compliant use of special U.S. customs programs such as Temporary Import Bonds (TIB), Chapter 98 and Carnets.
    • Management of the U.S. Customs Value Reconciliation program.

    Export Control Requirement

    Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

    What You Bring

    • 8+ years of extensive experience in customs/international trade compliance. Candidates with more experience can be considered for a higher level or vice-versa. 
    • Bachelor’s Degree—preferably in International Business or related field, Tax, or Finance.
    • U.S. customs broker license is required.
    • Excellent problem solving and analytical skills.
    • People Management and leadership experience.
    • Ability to collaborate with all levels within the organization to develop and deploy effective solutions and broader strategies.
    • Global Trade Management technology/ERP experience such as: SAP (GTS or GTM) or other global trade management software.
    • Hands-on experience in streamlining and digitization of manual processes.
    • In depth knowledge of 19 CFR.
    • Project skills; including analytics, implementation strategies, metric measurement and continuous monitoring expectations and deliverables.
    • Ability to work independently.
    • Strong written and verbal communication / social skills.
    • Presentation skills.
    • Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

    Who is Siemens Energy?

    At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

    Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

    Our Commitment to Diversity

    Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.


    • Career growth and development opportunities
    • Supportive work culture
    • Company paid Health and wellness benefits
    • Target Incentive
    • Paid Time Off and paid holidays
    • 401K savings plan with company match
    • Family building benefits
    • Parental leave

    [Regional EEO Statement] – Automatically populated by system in the job posting