Solution Architect – BSS


    O2 Telefonica

    It matters to us that Team O2 is as diverse as the communities we serve. 


    We’re aware that we need more diversity in our senior leadership roles, so we welcome and encourage people from all backgrounds to apply.


    Whoever you are, O2 has a place for you. 
    Come join us


    Grade: PCGU / VM Level 5

    Location: Slough /  Flexible


    Role Purpose


    Purpose of this role is to provide Solution Architecture Support to Programmes within their CIO function. This role is a generic role which will ensure ability to cycle people as required.


    Key Accountabilities and Deliverables


    • Working alongside Enterprise Architecture to ensure that all solutions align with IT and group architecture strategy, principles and design patterns
    • Build a knowledge of Technical Products, Applications & Platforms that support the business of the irPortfolio / Segment
    • Propose solutions that outline products and services which provide a great Customer Experience
    • Ensure deliverables are produced and maintained and that all artefacts are delivered to time, cost
    • Create designs that satisfy both the functional and non- functional requirements and include a full service wrap
    • Build strong relationships with stakeholders and regularly review and playback solutions to seek and incorporate feedback to ensure they meet the business need and all requirements
    • Provide early engagement with the relevant IT delivery teams to ensure clarity on responsibilities, planning and resourcing, and provide indicative cost/time estimates
    • Ensure there is E2E technical compliance across all deliverables and artefacts
    • Regularly report on progress and issues using standard tools provided


    Key Skills



    • BSS Solution Architecture Experience
    • Ability to manage challenging situations & conflict
    • Provide advice and guidance to stakeholders with the ability to challenge/influence business thinking
    • Experienced in creating solution options and making recommendations based on balancing business needs
    • Demonstrates analytical and systematic approach to problem solving
    • Strong Organisational Skills
    • Excellent communication, influencing, negotiation and relationship-building skills; ability to build consensus within and across a diverse organisation
    • Experience in project lifecycle(s), e.g. Estimating, planning, identifying dependencies, both Agile and Waterfall methodologies



    • Knowledge of industry trends, research and developments relating to the Architecture and Solution Design profession; particularly within Telecoms
    • Understand of the Virgin Media O2 Business Operations & Strategy
    • TOGAF/ITIL qualified
    • Able to rapidly absorb new techniques and apply them effectively



    Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform – O2 Campus.

    We also believe a great work-life balance is important, so we’re open to considering candidates who are looking for flexible working arrangements. Like to know more, feel free to raise it.

    Join us and we’ll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places.

    If you have any questions around the role then please email who will be happy to help.