Assistant Underwriter – Numerous Hybrid Opportunities

    West Glamorgan

    Massenhove Recruitment

    Our client, a large Insurance Group are looking to recruit persons with good communication / customer service skills to join their growing Underwriting/Claims team. This role will place you at the heart of their customer journey, acting as a key go between for the business and the customer.

    What your day would look like:

    • Work with insurance brokers and direct clients to handle new enquiries, amendments to existing policies and policy renewal
    • Act as a key liaison between the business and customers providing regularly updates on every stage of the process
    • Maintain effective working relationships with brokers and other stakeholders
    • Produce policy documentation, creating and issuing correspondence to customers and brokers
    • Build your knowledge of products and services to become a subject matter expert
    • Play your part in a culture of change as an individual and as a team member

    What you’ll bring to the role:

    • The ability to work, both, as part of a team and independently
    • A set of interpersonal skills that enable you to work successfully with clients by phone or correspondence
    • A keen eye for detail and high level of accuracy
    • A deep understanding of what good customer service involves
    • Excellent organisational skills and the ability to prioritise

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