Customer Service Administrator


    Location
    Hampshire
    Date

    Adecco

    Customer Services Administrator

    Basingstoke

    Temp-Perm

    £10.42ph

    Our client is looking for someone to join their busy customer service team who is hardworking and reliable. You will be required to have good communication skills and be able to solve customer issues and provide resolutions to achieve the highest level of customer satisfaction. Able to work to deadlines and prioritise workload.

    This position would suit someone wanting to start an Office role or someone who is looking to get into customer services.

    Responsibilities

    Include:

    • Authorising return of faulty goods.
    • Responding to and resolving any calls or emails
    • Handle customers complaints and provide appropriate solutions.
    • Liaising with other departments within the business to assist customer queries.
    • Processing credits to customers
    • Daily/weekly reports
    • Liaising with manufacturers

    You will be working on site Monday to Friday working 9.00am – 5.00pm, 37.5 hours per week. This is a temp role initially and there is a possibility this role could become permanent. So it is a great opportunity for someone wanting to gain experience in an office and looking to find permanent work as their end goal.

    Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

    By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.