Entry Level IT Support


    Location
    Hertfordshire
    Date

    Mission 4 Recruitment Ltd

    This is an ideal role for someone who has a passion and interest in IT and wants to join a department which is driving the business into a new digital era. Initially this a 6-month contract but it has the potential to become permanent in the long term.

    You will have the opportunity to manage and be responsible for maintaining day-to-day functions of a well-established international company. The role is primarily administrative; however, the right candidate will have the opportunities to explore all areas of our business and the IT involved within them and shape their future within the company.

    We are looking for someone who brings an enthusiasm to their work and a can-do attitude.

    Main Responsibilities

    • Provide 1st line support for internal staff
    • Daily monitoring of infrastructure and security
    • Troubleshooting technical issues
    • Assisting the Business Systems team with projects and other work
    • Processing new starters into the systems
    • Running weekly reports and data checks
    • Running the ticket desk and allocating tickets to the appropriate team member
    • Responding to low level tickets and checks
    • Maintaining the hardware asset list
    • Assuming other responsibilities while other members of IT are out of the office

    Skills

    • General Microsoft Office knowledge
    • Good Microsoft Excel knowledge, including VLookups
    • Good verbal and written communication skills
    • Ability to work within a team and individually
    • Willingness to learn new skills
    • Proactive approach to work and learning new technologies

    Perks and Benefits!

    • Onsite Gym
    • 22 days holiday (pro rata) – Plus bank holidays. Plus Xmas shutdown
    • Perk Box
    • Virtual Care – GP Service
    • Pension

    Hours of work 8.30 – 5pm

    Please note this is an office based role

    Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy

    Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.