Internal Sales – Automation Products


    Thomas Lee Recruitment

    Join a dynamic organization within the UK’s leading distributor of industrial automation and control products. As a part of Sonepar, a globally recognized B-to-B distributor, we are committed to fostering growth, innovation, and sustainability while providing exceptional service to our valued customers. With a focus on continuous improvement and development, we offer a supportive environment where your contributions are valued and recognized.

    As an Internal Account Manager at our organization, you will play a pivotal role in nurturing and expanding our client base through proactive sales initiatives. Utilizing your strong communication and relationship-building skills, you will ensure the long-term success and satisfaction of our customers. This role predominantly involves virtual sales and telephone communication.

    Key Responsibilities:

    • Develop and maintain strong relationships with assigned customers, understanding their needs and offering tailored solutions.
    • Achieve set profitability and revenue targets by effectively managing customer accounts and identifying growth opportunities.
    • Take ownership of call KPIs, ensuring consistent and high-quality communication with customers.
    • Proactively identify and pursue additional business opportunities with existing customers to expand the number of spending accounts.
    • Collaborate with internal sales teams to optimize customer experience and deliver comprehensive solutions.
    • Attend sales meetings and provide accurate and timely information as required.
    • Generate and follow up on leads generated through marketing activities to contribute to the sales pipeline.
    • Identify projects that could benefit from the involvement of Area Sales Managers and External Sales Managers.
    • Demonstrate proficiency in utilizing internal systems and Microsoft Office tools with meticulous attention to detail.
    • Take charge of personal development by actively participating in performance evaluations and learning initiatives aligned with company objectives.


    Previous experience in sales or account management, preferably in a B2B environment.

    Strong communication and interpersonal skills with a passion for building and maintaining relationships.

    Proven track record of achieving sales targets and delivering exceptional customer service.

    Self-motivated, results-oriented, and adaptable to changing priorities.

    Proficiency in using internal systems and Microsoft Office applications.

    Commitment to observing Health & Safety policies and procedures.


    A good standard of education, particularly in Maths & English.

    Influencing and motivational skills are critical.

    Ability to finish projects and tasks to completion.

    Strong day-to-day planning capabilities.

    Previous experience in a proactive sales environment is essential.

    Excellent working knowledge of Microsoft products.

    Natural telephone manner with all levels of customers.

    Knowledge of Automation and Control products is advantageous.

    Ability to handle assertive challenges.


    • Competitive salary up to 27,000 subject to skills and experience.
    • Laptop provided.
    • 37.5 hours per week.
    • 25 days holiday per year with the ability to flex up to 5 days.
    • Healthcare cash plan, group life assurance, and single medical insurance.
    • Auto-enrolment in a pension scheme with 5% match contributions.
    • Volunteering scheme, employee discounts portal, and payroll giving options.
    • Bike to Work Scheme.
    • Regular appraisals and development plans.
    • Continuous online and instructor-led training and development.
    • Wellbeing support including app and hub.
    • Enhanced Maternity/Paternity Leave.
    • Free Parking.

    Diversity and Inclusion:

    We are committed to fostering diversity and inclusion across our organization, ensuring equal opportunities for all employees and prospective candidates. We strive to build a culture that values meritocracy, openness, fairness, and transparency. As part of our commitment, we anonymize CVs during the recruitment process to eliminate bias and promote inclusivity. We welcome candidates of all backgrounds and abilities and are dedicated to providing necessary adjustments to the recruitment process to accommodate individual needs.


    Join a culture of inclusivity where People, Planet, and Purpose are core pillars. Make a difference by contributing to a dynamic and supportive work environment focused on growth, innovation, and sustainability.

    Are you ready to make a difference? Apply now!