Inchcape Retail Limited

    Receptionist – Jaguar Land Rover Derby

    Part-time 20 hours – £12,523.20

    As a Receptionist will receive a competitive salary, we also offer great benefits including:

    • Vehicle purchase discounts
      – There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers. Own your dream car for less.
    • A pension that pays
      – Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis
    • Save as you earn plan-
      reap the rewards of Inchcape’s success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price.
    • Life Assurance
      – we give you the peace of mind when you need it most
    • Health Shield Cash Plan –
      Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.
    • Employee Discounts with The Showroom
      – make your salary go further with the discounts and cashback offers available at over 1000 retailers
    • Discount Gym membership
      – keep fit with our big brand gym & fitness offers
    • Cycle to work scheme –
      get a new bike, equipment or both
    • Employee Assistance Programme –
      We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.
    • Customer Introduction Reward –
      refer someone to buy a car from us and we’ll pop some extra cash in your pay check.
    • Holiday allowance rising with length of service –
      We reward long service with extra holiday
    • Great career development –
      Receive industry leading training from the brand you represent whilst you develop your skills with the Inchcape training team
    • And much more .

    Job Introduction

    As a Receptionist you will deliver an incredible customer service experience to all who enter the Retail Centre. As a Receptionist you will build rapport with our customers, establish their needs quickly in order to create a bespoke service for them. Our Receptionists are our Brand Ambassadors, reflecting the brand image and standards in everything they do.

    Main Responsibilities

    • Meet & Greet Customers & Visitors and provide suitable refreshments
    • Answer and manage telephone system
    • Accurately record calls & visits and relay messages in timely manner
    • Some invoicing & filing may be required
    • Manage customer waiting area and showroom – customers & housekeeping

    The Ideal Candidate

    • Excellent communication skills, both written and verbal
    • IT literacy
    • Incredible customer service skills
    • The ability to multi task and work under pressure
    • A friendly and approachable manner