Service Manager

    Yate, Bristol

    Job Type:
    Full-Time Permanent

    £35,000 to £37,000 per annum (Depending on experience)

    Job Ref:

    An outstanding opportunity awaits you, to join our esteemed team as a Service Manager. This role encompasses the daily operations of top-tier support services for the individuals they serve, aligning with their core values.

    You will prioritise placing individuals at the center of the services they receive, emphasizing rights, choice, dignity, and diversity. Adhering to best practices and meeting regulatory, contractual, and legal requirements, your responsibility involves theefficient use of staff and resources to deliver personalised support packages that reflect individual preferences and expectations.

    Benefits of working with Nurseplus as a Service Manager:

    • Salary:£35,000 to £37,000 per annum (Depending on experience)
    • Annual leave entitlement of 35 days, inclusive of public holidays, calculated on a pro-rata basis
    • Comprehensive induction and training, with the option to pursue additional training opportunities
    • Reimbursement of business mileage at a rate of 45 pence per mile
    • Company-provided sick pay
    • Company pension scheme
    • Life assurance coverage equivalent to twice your annual salary (subject to scheme rules)
    • Policies promoting family-friendly and work-life balance
    • Free DBS check every 3 years
    • Access to occupational health services
    • Employee Assistance Programme offering 24-hour access to counselling and legal support

    The main duties of the Service Manager role include:

    • Establish and sustain a responsive support service for individuals in their homes and/or the community.
    • Guarantee effective, efficient, and sustainable support delivery, aligning with outcomes outlined in individuals’ support agreements.
    • Foster active involvement of service users in the selection and recruitment of their own support team.
    • Offer leadership and management to the support team within your service.
    • Take accountability for ensuring adequate staffing levels and proactively engage in the recruitment process.
    • Ensure comprehensive induction processes for all staff, including Bank staff, to familiarize them with the service.
    • Guarantee the delivery of support packages within your management scope adheres to the allocated budget.
    • Contribute to the process of ensuring that individuals we support have access to mainstream agencies and amenities within their communities.
    • You will be responsible for safeguarding individuals we support, ensuring compliance with safeguarding policies, statutory requirements, and local authority protocols.

    What we are looking for in a successful candidate:

    • Ideally holds a qualification at Diploma Level 5 (or equivalent)
    • Registered Manager experience is essential
    • Required knowledge of current social care regulations and legislation
    • Must be a team player with the ability to build and maintain effective working relationships.
    • Excellent organisational, communication and time management skills.
    • Good leadership and problem solving attributes.

    About the client

    Our client is a community-based charity dedicated to assisting adults with learning disabilities. They have earned a strong reputation as a provider of supported living and residential care services. There mission is to empower individuals by fostering independence through guidance in decision-making, facilitating skill development, and establishing connections within their local community.

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